Frequently asked questions

No. Our help is free and we do not add booking fees to cruise fares. We are paid a commission by the cruise lines through our host agency when you book.

Within 24 hours, usually faster during business hours (Mon to Fri 9am to 7pm ET, Sat 10am to 4pm ET).

No. Quotes are free and there is no obligation. Nothing is booked until you approve a final price.

Yes. Use our booking request form with the ship and date, and we will check availability and the best fare type for the same cabin.

Our quotes show the total for your cabin, with taxes, fees and port expenses included. Cruise lines often advertise per-person prices before taxes, so our totals look higher at first glance but they are the real number.

On most mainstream lines, daily gratuities are added to your onboard account and are not part of the fare. Some premium and luxury lines include them. We list them separately in every quote so you can compare.

The cruise line, through our host agency booking system. We never take card details on this website.

Until final payment we re-check your fare. If it drops and your fare type allows it, we request the lower price from the cruise line for you.

For closed-loop cruises that start and end at the same US port, US citizens can often travel with a government photo ID and an original or certified birth certificate, but a passport is strongly recommended in case you need to fly home from a foreign port. Read our passport guide for details.

We recommend it for almost every cruise. Cancellation penalties rise sharply as sailing gets closer, and US health insurance often provides limited or no coverage at sea or abroad. We can quote both cruise line protection plans and independent insurance.